Contact Us

We’d love to hear from you, if you have any questions or would like more information please use the form below. 

Orders

If you have a query regarding an online order, please visit our Frequently Asked Questions page where you can quickly find the answer to most questions.

Contact us by email 

The best way to contact us is by email as this enables us to investigate and resolve your enquiry much more efficiently. If you are enquiring about an order please provide the order number and the confirmation email you received. We are able to resolve most queries in 24-48 hours. Please use our contact form below or email us at info@luxegiftstore.com

Contact us by phone 

If you are not able to email us, please call our friendly customer service team on 0560 385 4390 from 9am-5.00pm Monday-Friday (except public holidays). Calls to this number will be charged at standard call rates.

Address

Popeshead Court Offices, Peter Lane, York YO1 8SU